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ADA Compliance

We encourage guests to contact us in advance of their visit to ensure the most suitable accommodations are prepared to offer a comfortable stay. Please call, 855.688.2049 or email [email protected].


Accessibility Statement

This Accessibility Statement applies to:

Salamander Hospitality  is committed to making its website usable by all people by meeting or exceeding the requirements set forth by Website Accessibility Evaluation (“WAVE”) Please be aware that our efforts are ongoing as our current website provider implements the relevant improvements to meet WAVE guidelines over time. If you have specific questions or concerns about the accessibility of or need assistance in using the processes found within this site, please contact us at [email protected] or call us at 844.835.2625. If you do encounter an accessibility issue, please be sure to specify the Web page URL and we will make all reasonable efforts to make that page accessible.


AudioEye Accessibility

We Value Digital Inclusion

In our effort to provide a fully accessible and optimized user experience for all site visitors, Hotel Bennett has taken careful measures to ensure an excellent user experience, regardless of the assistive technology being used to access this site or the specific abilities of those individuals seeking access to this site.

The Hotel Bennett website is monitored and tested regularly as part of a fully managed accessibility compliance solution provided by AudioEye, a third-party provider of Web Accessibility testing, remediation, and monitoring services dedicated to eradicating digital access barriers (join the movement). As issues of accessibility are identified, results of automated and manual testing are managed through the AudioEye’s proprietary audit ecosystem. As new solutions are discovered to improve the user experience, remediation is tracked through the AudioEye system and fixes are implemented to improve the website user experience.

AudioEye Accessibility Certification

The AudioEye Trusted Certification represents a commitment to accessibility and digital inclusion.

AudioEye Trusted

The AudioEye web accessibility certification process involves automatic and manual testing with the goal of identifying and resolving access barriers, conforming with the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines (WCAG) 2.1Level AA Success Criteria, and ensuring an optimal user experience for all users, regardless of their individual abilities.

  • Check AudioEye Activation is complete.
  • Check Testing & Discovery is ongoing with continuous monitoring.
  • Check Remediation & Validation is ongoing.
  • Check 24/7 Website accessibility help desk is active. Report an issue.
  • Check Accessible site menu is activated.
  • Check Page elements menu is activate
  • Check Visual Toolkit is activated.
  • Check Player is activated.
  • Check AudioEye Trusted remains active.

AudioEye certifies that the Hotel Bennett website is being optimized to substantially conform with AudioEye’s interpretation of the informative guidance provided by WCAG 2.1 AA. In this ongoing effort, certified accessibility professionals have already made progress to remove access barriers and will continue to enhance this site for optimal accessibility and usability for all users

This perpetual and uninterrupted process will include regular releases that improve access and usability for all users, including users of Assistive Technology. AudioEye and Hotel Bennett continue to collaborate in pursuit of conforming with WCAG principles, guidelines, and success criteria

Last updated July 21, 2020

Notice something wrong? Please provide your feedback

This website is regularly tested using a variety of assistive technologies. We recommend using the following web browser / screen reader combinations for an optimized experience:

  • For Windows users: JAWS and Internet Explorer or NVDA and Firefox
  • For Mac users: VoiceOver and Safari or VoiceOver and Chrome
  • For mobile users: VoiceOver for the iPhone and TalkBack for Android devices

Improving the User Experience for Users of Assistive Technologies

Web Accessibility Guidelines

Hotel Bennett has leveraged the Web Content Accessibility Guidelines (WCAG) 2.1 as reference to ensure the web content made available from this site is more accessible for individuals with disabilities and user friendly for everyone.

These globally recognized best practices (as recommended by the World Wide Web Consortium) consist of three levels of accessibility measurement (A, AA, and AAA). To the greatest extent feasible, Hotel Bennett has elected to conform to Level AA of these guidelines.

Related Links:

Web Accessibility Initiative (WAI)

Design guidelines for electronic and information technology


Dedicated web accessibility experts are available to assist site visitors with any issues accessing content and the various services and functions made available across the name website. Site visitors may choose to engage with the Help Desk to report and troubleshoot web accessibility related issues.

If you encounter issues with any page on our site that presents a challenge for individuals with disabilities, please submit your feedback

Providing Users with a Free Customizable Assistive Utility

AudioEye Accessibility Toolbar

In addition to the above-mentioned techniques and strategies – and since not all site visitors have access to assistive tools such as screen readers – we provide free Web Personalization Tools that allow site visitors to customize their user experience. Activate the Ally Toolbar to access each tool listed below.

Experience the Ally Toolbar

To experience the AudioEye Ally Toolbar, activate the Ally Toolbar button in the bottom right hand corner.

Explore your accessibility options

The Ally Toolbar provides Tools Tailored to Needs

Learn more about the ways in which the Ally Toolbar allows site visitors with diverse abilities to customize their user experience:

Browse All Features

The following tools may be available in the Ally Toolbar:


Listen to the content of a web page read aloud

Visual Toolkit

Customize the visual display of the website

Site Menu

Navigate simplified menus using your keyboard or mouse

Page Elements Menu

Access page elements and regions with simple keystrokes

AudioEye Help Desk

Report accessibility related issues

Third-Party Sites

Throughout this website, we make use of different third-party websites such as Instagram, YouTube, Twitter, and Facebook to spread news and information about Name products and services. These sites, which are not controlled by Hotel Bennett, may present challenges for individuals with disabilities that we are not able to control or remedy.

As made publicly available, here are the Accessibility Policies provided from these third-party sites:

Arrival to Hotel Bennett


Hotel Bennett offers our valet services and has wheelchairs available upon request. Hotel Bennett has a wheelchair accessible entryway on Tobacco Road that leads to our front drive/entrance. Hotel Bennett has two (2) dedicated handicap accessible parking spaces in our garage.  There is also free self-parking available for people with disabilities in all Charleston owned parking facilities:

State Code 5 June 3, 1960, allows free parking for people with disabilities who have state-issued identification (either a placard or a handicap license plate) in metered or timed parking spaces. This includes Parking Meters, Garages, and Lots and only applies to City, County, and State-owned facilities. There are several garages and lots that are privately owned, and they do not offer free parking for people with disabilities.

Front Desk & Check-in

The front entrance and front desk check-in area are located on the ground floor of the hotel.  The front desk is able to facilitate check-in for all guests.


Hotel Bennett  offers four (4) guest elevators.  Elevators provide access to each guestroom floor, the fitness center, meeting space, and to the rooftop dining Fiat Lux.  An accessible elevator is located on the 9th floor to bring guests to the rooftop pool.  Hotel Bennett’s main restaurant, Gabrielle and Gabrielle Bar, along with The Spa, La Patisserie, and Camellias are all located on the main floor (ground floor).

Restrooms in common areas

The lobby restrooms are located on the ground floor and offer an accessible stall large enough to accommodate a wheel chair. Restrooms located at the rooftop are large enough to accommodate a wheel chair.


The rooftop pool on property is equipped with an ADA elevator and ADA Lift.


Images pictured on the right: Top image is a picture of the outdoor Plaza off of Gabrielle restaurant which overlooks Marion Square and offers several outdoor seating options. The bottom image is a picture of La Patisserie which is also located off the main floor with indoor and outdoor seating options.

ADA Accessible Guestrooms at Hotel Bennett

Hotel Bennett offers eight (8) ADA compliant guestroom options including six (6) ADA Deluxe Double Queen rooms, one (1) ADA Premium One-Bedroom Suite, and one (1) ADA Deluxe King.

All guest rooms are equipped with strobe lighting and audio fire alarm system and include the following features:

  • Roll in showers
  • Raised toilets
  • Raised bench inside the shower
  • Roll up vanity
  • Remote controlled thermostats
  • Lowered security peep hole
  • Option for lower hanging rail inside the guest closet
  • Shower stools are available on request


Images pictured to the left: Top image pictured is of a King Guestroom with a city view. Bottom image pictured is of a Queen Guestroom ADA bathroom.