Frequently Asked Questions

What time is check-in and check-out at Hotel Bennett?
Check-in begins at 4:00 PM and check-out is 12:00 PM. Guests arriving early or departing later are welcome to inquire about luggage storage and availability for early check-in or late check-out.

Is there an age requirement to reserve a room at Hotel Bennett?
Guests must be at least 21 years old with a legally verified ID to reserve an overnight stay. Guests under 21 must be accompanied by an adult.

Where is Hotel Bennett located in Charleston?
Hotel Bennett is located adjacent to historic Marion Square in downtown Charleston. Its placement on iconic King Street puts guests in the center of shopping, dining, galleries, and nightlife. Its central location makes it convenient for romantic weekends, celebrations, weddings, and exploring Charleston’s historic district.

Is Hotel Bennett considered a luxury hotel in Charleston?
Hotel Bennett is recognized for its grand European-inspired design, elevated guest experience, rooftop pool, luxury spa, refined dining, and prime downtown Charleston location. The hotel is especially popular for milestone celebrations, romantic getaways, weddings, and upscale leisure travel.

What kind of atmosphere does Hotel Bennett have?
Hotel Bennett offers a refined yet welcoming atmosphere that blends Southern hospitality with elevated luxury. Guests often choose the hotel for romantic weekends, girls’ getaways, anniversaries, celebrations, weddings, and sophisticated Charleston vacations.

Does Hotel Bennett have a rooftop pool?
Yes. Hotel Bennett features a heated rooftop pool that is open year-round exclusively for overnight guests. The rooftop experience is designed to feel relaxing and elevated, offering panoramic views of downtown Charleston in a luxury setting.

Can non-hotel guests use the rooftop pool?
No. The rooftop pool is reserved exclusively for registered overnight guests of Hotel Bennett.

Is Hotel Bennett good for romantic getaways or anniversaries?
Yes. Hotel Bennett is a popular destination for anniversaries, proposal weekends, honeymoon stays, and milestone celebrations thanks to its luxurious accommodations, rooftop experiences, spa services, elegant dining, and walkable downtown location.

Is Hotel Bennett family friendly?
Yes. Families are welcome at Hotel Bennett, and children may dine at all restaurant outlets. The hotel offers spacious accommodations while maintaining a sophisticated luxury atmosphere appreciated by both couples and families.

Is Hotel Bennett pet friendly?
Hotel Bennett welcomes up to two dogs per guestroom, per stay, with a maximum weight of 25 pounds each. A non-refundable $200 cleaning fee applies per stay. Dogs are permitted at outdoor dining areas when accompanied by their owner. Pets are not permitted on the rooftop.

Does Hotel Bennett offer valet parking?
Yes. Valet parking is available for overnight guests at a nightly rate of $59 and a daily rate of $18. Overnight valet includes complimentary in-and-out access for 24 hours.

Where can I park an oversized vehicle near Hotel Bennett?
Oversized vehicles may park at the Charleston Visitor’s Center parking garage located at 63 Mary Street, approximately an 8-minute walk from the hotel.

Are electric vehicle charging stations available?
Guests may access EV charging stations at the Charleston Visitor’s Center parking garage at 63 Mary Street, located within walking distance of Hotel Bennett.

What dining options are available at Hotel Bennett?
Hotel Bennett offers several dining experiences, including:

• Gabrielle, featuring elevated Southern-inspired cuisine
• Camellias, an upscale champagne bar and Charleston's most iconic Afternoon Tea
• La Patisserie, offering coffee, pastries, and light fare
• Fiat Lux, a rooftop oasis providing light fare and handcrafted seasonal cocktails

The hotel is known for combining luxury accommodations with a strong food-and-beverage experience on property.

Do the restaurants require reservations?
Gabrielle requires dinner reservations after 5:00 PM. Breakfast and lunch reservations are recommended but not required. Camellias requires reservations for Afternoon Tea service. Fiat Lux operates on a first-come, first-served basis.

Is there a dress code at Hotel Bennett restaurants?
Evening attire at Gabrielle is recommended as business casual or elevated resort wear. Jackets are requested but not required. Gentlemen should wear collared shirts with tailored pants or well-kept denim. Flip flops are discouraged, and hats are not permitted in dining outlets or the lobby after 6:00 PM.

Does Hotel Bennett have a spa and wellness amenities?
Yes. Hotel Bennett features a luxury spa experience as well as a 24-hour fitness center with Peloton bikes, treadmills overlooking King Street, and weightlifting equipment. Guests may also request curated Charleston running routes.

How many floors does your hotel have?
Hotel Bennett offers nine floors. Our guest rooms are located on the third to eighth floors of the hotel.

Does Hotel Bennett have suites and connecting rooms?
Yes. Hotel Bennett offers suites and connecting room options ideal for families, celebrations, and group stays. Guests seeking guaranteed connecting accommodations are encouraged to reserve a two-bedroom suite through the reservations team.

Are Hotel Bennett suites worth upgrading to?
Suites offer expanded living space, upgraded layouts, and elevated accommodations ideal for extended stays, milestone celebrations, wedding weekends, or guests seeking a more luxurious Charleston experience.

What room type is best for light sleepers?
Guests seeking a quieter stay may request accommodations away from high-traffic nightlife areas or event spaces. The reservations team can help recommend room locations and layouts best suited for light sleepers.

Do you offer rollaway beds?
Yes, we can provide a rollaway bed upon request. Please note that our large furnishings often prohibit the safety of a rollaway bed in many of our guest rooms.

Does Hotel Bennett offer wedding and event space?
Yes. Hotel Bennett is a sought-after Charleston destination for weddings, black-tie celebrations, rehearsal dinners, social events, and corporate gatherings. The hotel features elegant ballrooms, rooftop venues, refined event spaces, and luxury guest accommodations for wedding weekends and celebrations.

Is Hotel Bennett a good hotel for bachelorette weekends or girls’ getaways?
Yes. Hotel Bennett is frequently chosen for upscale girls’ trips and celebration weekends thanks to its rooftop experiences, luxury accommodations, walkable King Street location, spa offerings, dining experiences, and sophisticated atmosphere.

What makes Hotel Bennett worth the splurge?
Guests often choose Hotel Bennett for its combination of luxury accommodations, rooftop experiences, elevated service, walkable downtown location, refined dining, spa amenities, and celebration-worthy atmosphere. The hotel is designed to offer a complete luxury Charleston experience in one destination.

Does Hotel Bennett offer packages or seasonal promotions?
Hotel Bennett periodically offers curated packages and seasonal experiences that may include dining, spa experiences, celebration enhancements, or luxury stay inclusions. Guests are encouraged to visit the Offers page for current promotions.

How far is Hotel Bennett from Charleston International Airport?
Charleston International Airport is located approximately 11 miles from Hotel Bennett, or about a 25–30-minute drive depending on traffic.

Does Hotel Bennett have a fitness center?
Yes. The hotel’s 24-hour fitness center includes Peloton bikes, treadmills, and weightlifting equipment. Guests may also request Charleston running maps for outdoor exercise routes.

Does Hotel Bennett have a business center or complimentary Wi-Fi?
Guests receive complimentary Wi-Fi throughout the hotel. Printing and scanning services are also available through the front office team.

What is Hotel Bennett’s cancellation policy?
Cancellation policies vary depending on the reservation type or package selected and are outlined during booking and within the confirmation email. Guests may contact the reservations team directly for assistance with modifications or cancellations.

Can I purchase Hotel Bennett gift cards?
Yes. Gift cards of any value may be purchased online or in person.

Why do travelers choose Hotel Bennett for special occasions?
Hotel Bennett is a preferred Charleston destination for anniversaries, engagement weekends, proposal trips, birthdays, weddings, girls’ getaways, and celebratory vacations because of its luxurious accommodations, rooftop experiences, elegant dining, spa amenities, and central downtown location.